How To Cancel Pacsun Order

How To Cancel Pacsun Order

Are you tired of waiting days for your Pacsun order to arrive, only to cancel it at the last minute? Learn the essentials of how to cancel a Pacsun order in today’s helpful tutorial.

1. Understanding the Pacsun Return Policy

Pacsun’s return policy provides customers with an easy and straightforward way to return merchandise. Customers can return their items in-store or through a mail-in return within 30 days of purchase for a full refund. Items must be unused, unwashed, and with price tags intact. Note that custom merchandise, swimwear, and underwear are non-refundable for hygienic reasons. In addition, personalized items such as monogrammed clothing and jewelry are non-refundable. Finally, Pacsun will not accept returns if an item cannot be verified as originally purchased.

2. Steps to Cancel a Pacsun Order

Pacsun makes it easy to cancel orders as long as they’ve not been processed. Customers can cancel an order either online or by calling customer service.

  • Online: Login to one’s Pacsun account and select the “Cancel Order” option in the Order History section.
  • By Phone: Contact Pacsun customer service at 1-888-562-7267 to discuss cancelling an order.

3. Understanding Refunds and Exchanges from Pacsun

Pacsun offers refund or exchanges on most unwanted items. Refunds are processed in the original form of payment, while exchanges are based on availability. Refunds and exchanges for items purchased with gift cards or e-gift cards can only be given in form of a merchandise credit. In addition, $7.95 will be deducted from the refund’s total for any return that required merchandise to be shipped to customers, if the return is not a result of Pacsun’s error. Holiday returns will be honored 14 days after the season’s end.

4. Additional Assistance for Cancelling a Pacsun Order
If customers experience difficulties with cancelling an order, they can reach out to Pacsun customer service representatives. They can be contacted by phone at 1-888-562-7267 or by email at [email protected]. They are available 6 days a week (Monday – Saturday) from 6am to 9pm.

5. Troubleshooting Common Pacsun Cancellation Issues

In some cases, Pacsun can’t cancel an order because it’s already been processed. Customers can still return the order back to Pacsun in accordance with their return policy. Here are some additional troubleshooting tips if customers face issues with cancelling an order:

  • Create a pacsun.com account and make sure all information is updated and accurate.
  • Ensure the selected order is eligible for cancellation.
  • If cancelling a single item, be sure to select the item from the “Item” drop down selection.
  • Try cancelling at different times of the day.

Frequently Asked Questions

Q: What do I do if I need to cancel my Pacsun order?

A: If you need to cancel your Pacsun order, you will need to contact their customer service team. You may be able to cancel your order online through the Pacsun website if it has not already been shipped. If your order has already shipped, you will need to wait for it to be delivered and then return it to the store or through the returns process. Please note, any orders that are canceled after items have shipped may be subject to return shipping fees and may not be eligible for a full refund.

In Conclusion

We hope this guide has made the process of canceling a Pacsun order a simple task. We strongly recommend double-checking all your past and existing orders for accuracy to avoid issues in the future. If you have any questions or comments about this article, please do not hesitate to contact us.
Many shoppers find that ordering items from clothing stores online can be a convenient way to restock their wardrobe. Unfortunately, sometimes things happen that necessitate a need to cancel an order, such as an item going out of stock or a change in size or color preferences, or simply deciding against an item altogether. PacSun, an American lifestyle retailer, is known for selling high-quality fashion and outdoor apparel for both men and women. While there is no one-size-fits-all procedure when it comes to canceling orders, here is a general guide on how to cancel a PacSun order.

To begin, you will need to send a cancellation request to PacSun through their customer service page, which can be found on their website. Be sure to include all relevant details such as your order number, the item that needs to be canceled, and the reason for the cancellation. Once you send your request, a customer service representative will review it and let you know of the next steps. Depending on the time since your order was placed, it is possible to cancel your order. Keep in mind that orders which have already shipped cannot be canceled, but they can be returned within 30 days of delivery for a full refund.

If you are able to cancel the order in time, you will be sent an email confirmation and the amount of the order will be refunded back to your original payment method. Depending on the payment method used, refunds may take up to five days to be fully processed and the money will be credited back to your account. You can also check on the status of your refund by contacting PacSun customer service directly.

These are the general steps for cancelling a PacSun order. It is important to keep in mind that the exact details of the process may vary depending on the order and type of payment method used. If you have any questions or need help with the cancellation process, you can always contact the PacSun customer service team for assistance.


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